Email Authorization Form
If you prefer to speak with someone immediately, please call our toll-free number at 866-765-3310. Office hours are 8am – 5pm Monday – Friday EST. This box is not monitored. If you need to discuss your account in detail, please call our office and speak with a representative. If you have questions please call 866-765-3310.
An Important Note Regarding Collection-Related Inquiries:
If you choose to communicate via email, please remember that no matter how many measures we take to ensure the confidentiality of your email, the Internet may be a non-secure medium for communication. If you choose to communicate your collection-related inquiry via Email/SMS/Texting, we cannot be responsible for any possible disclosure of an account to a third party.
Learn more about improving your consumer credit and Financial Literacy at whycreditmatters.net
Know My Debt:
Explaining Consumer Rights and Navigating Debt Solutions
- The laws and regulations related to debt and credit that protect consumers.
- How to work with a debt collector on delinquent debts, including specific explanations for student loan debt.
- Answers to common questions about credit reporting and credit scores.
For residents of CA, CO, MA, MN, NY, NYC, NC, RI, TN, UT & WI, please click the link below for state disclosures.
Mail Payments to:
PO Box 1377 Cockeysville, MD 21030-6377